Testimonials

Customer Service Essentials: Trigger-Proof Your Way to Success -12 Tools to Keep Your Cool and Confidence in the Workplace, was especially enjoyable and enlightening, thanks to your engaging delivery, and we find the 12 tools most helpful in our everyday dealings with our highly diverse patron body.

We were pleased to have Gay Lynn provide us with training recently for the staff of our project.  We scheduled most of the personnel from our project to attend the entire session knowing that they are all very busy and might not be able to attend all 4 sessions.  Low and behold almost everyone went to all the sessions.  The training was an absolute hit and all the participants said they will take the skills back to the office to use in their interaction with the clients. The participants all felt that this was a worthwhile experience.

Gay Lynn Grigas has brought her proprietary Trigger-Proof Customer Relations training to Nova Southeastern University employees since 2011. We have often had overflow and standing room only for her monthly presentations. Her presentations are just as substantive and enlightening as they are entertaining and enjoyable. 

Gay Lynn presented her highly engaging program and materials at HRABC’s kick-off. I highly recommend her as an extraordinarily gifted presenter, trainer, coach, teacher and colleague. Her workshop received overwhelmingly positive reviews

I have had the pleasure of knowing Gay Lynn Williamson-Grigas for ten years.  She has been a trainer with the Metropolitan Training Center at Florida International University and has performed exceptionally well.  Her responsibilities in that capacity have grown with the activity level of a Master Trainer/Facilitator and Motivational Speaker.  In the ten years she has been a facilitator; she has received astonishing reviews from her course evaluations and is recommended repeatedly for ongoing training at many municipalities and organizations we work with.  She has become our “Trainer Extraordinaire.”  Participants find her classes stimulating, entertaining, and engaging and have asked if she would teach other courses in our training.  Gay Lynn is an intelligent, capable, dedicated, and personable person. She is always quick on her feet, with sensible reactions in all circumstances I have seen her in.  I am confident that she is capable of handling any situation with thoughtfulness.

“Gay Lynn Williamson- Grigas is a consummate visionary corporate trainer. We have worked together for a decade where we delivered opportunities to businesses and companies to excel. She offers her expertise as a corporate trainer to assist organizations to realize their financial bottom line while lending her knowledge to bring organizations to excel. Secure her expertise NOW to be successful.”

Guidance Counselor Mary Bethune Elementary School- “I am a School Guidance Counselor who is always in search of a simple program to incorporate into my school that will assist my students in dealing with issues that impede their learning. Becoming aware of social skills and how to become a good member of society is very difficult to teach when students are being teased and bullied. I have incorporated programs that praise students for displaying good character traits, however I have never found a program that gave the students tools to develop these traits.

Trigger-Proof: Anti-bullying is just the program I was looking for. It is an amazing and simple program to teach students of all ages how to communicate and cope with everyone. My principle loves the program so much, that we are making it a large part of our behavior plan for the 2013-2014 school year. We are very excited to have such a simple program to improve our school wide behavior and climate.

Principal Oakridge Elementary School- Thank you so much for conducting your training, Trigger-Proof Your Way to Success: 12 Tools To Keep Your Cool and Confidence, for our parents. I enjoyed your training immensely. As a firm believer in the benefits of professional development and self-improvement, I have attended many different kinds of training sessions and I would rank your Trigger-Proof training for parents among the top training opportunities that I have participated in!

Your up-beat and energetic presentation style kept everyone engaged and interested. The time just flew and everyone seemed to really enjoy the learning as evidenced by the smiles, Laughter and continuous head nodding! I loved the way you used a wide variety of props to make specific connections to the learning and to emphasize important points. I also really connected with how you organized the information in 12 tools. Having a specific number of components made it easy to connect with all of the important information.

I am especially grateful that you were willing to provide your training to our families at no charge to them or to the school.  I know that you offer this training professionally for a fee. It was especially kind of you to offer this to our Oakridge families free of charge.

Thank you for being such a concerned and involved parent and for coming forward to share your knowledge and expertise with all of us.

“Gay Lynn Williamson-Grigas has been a facilitator for our program and her reviews have been stellar.  Ms.Williamson-Grigas is one of the only trainers that have been requested to do follow-up classes on the same materials in our program.  Participants find her classes stimulating, entertaining and engaging, and have asked if she could teach other courses in our training program.  Her training programs are well organized, well planned,well researched and delivered in a very professional manner.”  

Over the years of knowing Gay Lynn, I highly recommend her as a dynamic and extremely competent speaker who creatively teaches effectively, and who has an excellent ability to quickly develop rapport with people of all ages.

Gay Lynn Williamson-Grigas is a dynamic and sensitive facilitator for group work of any kind. I had the pleasure of working with her and under her tutelage for several months. The clients responded to her in a very positive manner, and her work with them assisted them in their personal growth. She is very ethical, diplomatic, and believes in what she is saying.

“I gained pearls of wisdom and practical tools I could put to use immediately.” 

Gay-Lynn is always professional and never lets anything get her off track. She always stays on track and you never see her waiver. When you hire Gay-Lynn you know that you have a focused individual who will accomplish any task.